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FREQUENTLY ASKED QUESTIONS

Is counselling or psychotherapy covered under my insurance?

Benefits providers have different insurance packages and allowances for mental health services. These vary widely between providers, employers and employees. After your session and payment, your therapist will issue a receipt with the stipulated education and/or professional association membership information required to submit for reimbursement. QUOIA has a wide array of clinicians with varying designations. We list all designations and titles on the site so that you may select a therapist that is covered.

Can I access services online?

QUOIA therapists are all able to provide remote sessions online or by phone when requested. We also encourage that if you must cancel a session due to inconvenience, but seeing your clinician online is still possible...this can be a great way to keep your session and avoid cancellation fees.